Copayments
The US Department of Veterans Affairs has established guidelines for veterans and their copayments. Copayments may be charged for the following services —
Any copayments due should be paid upon checking out of the medical center. Copayments may be made at the Agent Cashier window, Building 2, first floor, Room 1023A.
If veterans are required to pay a copayment for services the receive at the facility, they will also be required to pay a copayment for services they receive on Fee Basis status.
Veterans who do not make their copayments upon checking out will receive a bill at their address of record within 30 days after their stay or appointment.
If you have any questions about your copay balance, please contact our Customer Service at (866) 290-9438 from 8:00am to 8:00pm Monday - Friday.
Other Health Insurance
The Department of Veterans Affairs now bills private health insurance companies for care received by their enrollees. You should bring your insurance card with you for your appointment and present it during the check-in process. What's in it for me?
Medicare/Medicaid
The Department of Veterans Affairs does not bill Medicare or Medicaid at this time. You may, however, wish to review information for veterans about the new Medicare prescription drug benefits.
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