W. G. (Bill) Hefner VA Medical Center - Salisbury, NC
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
At Hefner VAMC in Salisbury, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —
- you should be able to see your primary care provider within one to two business days
- you should have faster access to speciality care
If you have received a letter or postcard stating that you need to make an appointment, please call the Medical Center at 800-706-9126.
Changing Your Appointment
For a listing of your current appointments, please call the Medical Center at 704-638-9000 (1-800-469-8262) and press 2.
If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 704-638-9000 (or 1-800-469-8262) and press 2 to reschedule.
Who to Call
To make an appointment with a particular clinic or service, call the listed phone number provided below —
|Primary Care 1-800-706-9126|
|Specialty Clinics 1-800-469-8262|
|Core Clinic||Ext. 3107|
|Ear, Nose & Throat||Ext. 2524|
|General Surgery||Ext. 2524|
|Wound Clinic||Ext. 2524|
|Physical Therapy||Ext. 3107|
|Rehabilitation Medicine||Ext. 3107|
|Spinal Cord Injury||
|Traumatic Brain Injury||Ext. 3464|
|Mental Health Clinics|
|Health Care for Homeless Veterans||Ext. 3466|
|Mental Health Intensive Case Management||Ext. 2515|
|Outpatient Mental Health (geropsychiatry, schizophrenia, psychotic disorders, mood and anxiety disorders)||Ext. 2515|
|Post-Traumatic Stress Disorders (PTSD)||
Ext. 3842 or 2514
|Appointments for PTSD||Ext. 5525|
|Psychiatry Partial Hospitalization||Ext. 2515|
|Psychiatry Urgent Care Assessment, Consultation, Crisis||Ext. 2577|
|Sleep Disorders||Ext. 4513|