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W. G. (Bill) Hefner VA Medical Center - Salisbury, NC



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

At Hefner VAMC in Salisbury, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —

  • you should be able to see your primary care provider within one to two business days
  • you should have faster access to speciality care

If you have received a letter or postcard stating that you need to make an appointment, please call the Medical Center at 800-706-9126.

Changing Your Appointment

For a listing of your current appointments, please call the Medical Center at 704-638-9000 (1-800-469-8262) and press 2.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 704-638-9000 (or 1-800-469-8262) and press 2 to reschedule.

Who to Call

To make an appointment with a particular clinic or service, call the listed phone number provided below —

Clinic Contact Information
Primary Care 1-800-706-9126
Specialty Clinics 1-800-469-8262
Cardiology Ext. 2644
Core Clinic Ext. 3107
Gastroenterology Ext. 4049

Pulmonary disorders

Ext. 4049

Women's Clinic

Ext. 4398

Audiology Ext. 3325

Ext. 3915

Ear, Nose & Throat Ext. 2524


Ext. 4044
General Surgery Ext. 2524
Nephrology Ext. 4049
Neurology Ext. 4505
Oncology Ext. 5037
Ophthalmology Ext. 3535
Orthopedics Ext. 2458
Podiatry Ext. 2458
Polytrauma Ext. 4519

Ext. 4505

Sleep Ext. 4513
Urology Ext. 3270
Wound Clinic Ext. 2524
Rehabilitation Medicine
Occupational Therapy

Ext. 3052

Physical Therapy Ext. 3107
Rehabilitation Medicine Ext. 3107
Spinal Cord Injury

Ext. 3107

Traumatic Brain Injury Ext. 3464
Kinesiotherapy Ext. 3107
Mental Health Clinics
Addictive Disorders

Ext. 2978

Health Care for Homeless Veterans Ext. 3466
Mental Health Intensive Case Management Ext. 2515
Outpatient Mental Health (geropsychiatry, schizophrenia, psychotic disorders, mood and anxiety disorders) Ext. 2515
Post-Traumatic Stress Disorders (PTSD)

Ext. 3842 or 2514

Appointments for PTSD Ext. 5525
Psychiatry Partial Hospitalization Ext. 2515
Psychiatry Urgent Care Assessment, Consultation, Crisis Ext. 2577
Psychology Ext. 2515
Sleep Disorders Ext. 4513