W. G. (Bill) Hefner VA Medical Center - Salisbury, NC
Linette Baker, MPA | 704-638-9000
Linette L. Baker, MPA, was appointed as the Associate Director at the W.G. (Bill) Hefner VA Medical Center, effective April 8, 2013.
Most recently, Ms. Baker served as the Chief, Human Resources Service at the VA San Diego Healthcare System. Previously, Ms. Baker was the Chief, Health Administration Service from February 2009 through May 2011. Prior to her assignment in San Diego, Ms. Baker served in several roles at the Carl T. Hayden VA Medical Center in Phoenix, AZ from 2004 – 2009, culminating in her selection as the Assistant Chief, Health Administration Service in 2008. She also worked as Program Specialist to the VBA Western Area Director from 2002 – 2004. She has served on several national committees in the Chief Business Office related to beneficiary travel. Ms. Baker is a veteran of the United States Air Force, serving for 24 years before her retirement in 2002. Her assignments include the 86th Dental Squadron Superintendent at Ramstein AB, Germany, 86th Medical Group Quality Advisor, Kadena AB, Japan and C-141 Loadmaster Technical Training Instructor at Altus AFB, OK. She was also deployed during Operation Desert Storm.
Ms. Baker holds a Master of Public Administration degree from the University of Oklahoma and a Bachelor of Vocational Education degree from Southern Illinois University at Carbondale.
She is a graduate of VHA Health Care Leadership and Development Program. She received several military awards during her Air Force career, to include the Meritorious Service Medal, AF Commendation Medals, Combat Readiness medal and the AF Achievement Medals. She was also the Pacific Air Forces Senior NCO of the Year, Air Mobility Command NCO of the Year and the USAF Academy Airman of the Year.
Subbarao Pemmaraju, MD | (704) 638-3353
Chief of Staff
Dr. Subbarao Pemmaraju (Raju) was appointed as the Chief of Staff at the W. G. (Bill) Hefner VA Medical Center effective June 2, 2013. He has been with the VA since September 2004.
Dr. Raju received his M.D. degree in India, completed Family Medicine residency training at Mt. Sinai Hospital, Chicago, IL, followed by a fellowship in Geriatric Medicine at Sacred Heart Hospital, Allentown, PA. He is Board certified in Family Medicine, Geriatrics and Hospice & Palliative Care. His prior positions include serving as the Chief of Geriatrics at Fayetteville VA Medical Center, Fayetteville, NC, Chief of Geriatrics & Extended Care and Deputy Chief of Staff Ambulatory Care Services, WJB Dorn VA Medical Center, Columbia, SC.
Dr. Raju also completed a master’s degree in healthcare administration (MHA) from the University of North Carolina, Chapel Hill, NC. He is a 2011 Graduate of HCLDP (Health Care Leadership Development Program, formally known as ECF program) and is currently a participant in the 2012-2013 Leadership VA (LVA) program.
He is currently a Clinical Associate Professor of Medicine at the Wake Forest Baptist School of Medicine and enjoys teaching Resident Physicians and Fellows. His areas of interest include working and implementing new, innovative models of healthcare and he enjoys taking care of the elderly Veterans across multiple settings, including outpatient, community living center and hospice care. He has been successful in applying for and obtaining funding for many healthcare grants to start new programs and expand existing programs. He enjoys reading, spending time with family and friends, playing soccer and cricket.
Stephanie A Triplett, MHA | 704-638-9000 ext. 6386
Assistant Director, SBYVAMC
Stephanie Triplett was appointed as the Assistant Director at the W.G. (Bill) Hefner VA Medical Center, effective December 1, 2014.
Most recently, Ms. Triplett served as the Administrator of Clinical Operations at the Washington DC VA Medical Center. Previously, Ms. Triplett served as a national resource within the New England Veterans Engineering Resource Center as a Regional Improvement / Innovation Specialist (Senior Industrial Engineer) and has also worked for Caterpillar, Inc. and private health systems. Her work has heavily focused on developing and implementing solutions during times when no additional funding or resources were available. Since 2011, Ms. Triplett has been awarded more than $1.6M in grants related to innovation initiatives within the Veterans Health Administration (VHA).
Ms. Triplett is a Certified Six Sigma Black Belt and holds a Master of Healthcare Administration degree with an emphasis in Quality Improvement and Systems Engineering from the University of Minnesota and a Bachelor of Science in Industrial Engineering from Bradley University. She has expertise in human-centered design, operations research, logistics, modeling and simulation, and data mining. She is also a strong supporter of transforming data and evidence-based research into practice and seeks out opportunities to either lead or support projects that bridge both clinical and administrative services so that VHA can effectively, efficiently, and reliably provide exceptional patient care and be an employer of choice.
Elizabeth A Smith | 704-638-9000x2680
Executive Nurse/Associate Director for Patient Care Services
Ms. Elizabeth Smith assumed the duties as Associate Director for Patient Care Services/Nurse Executive at the W. G. (Bill) Hefner VA Medical Center on August 29th, 2016.
As the of Associate Director for Patient Care Services/Nurse Executive, Ms. Smith is responsible for management and oversight of all nursing personnel and providing leadership concerning all nursing related issues . Prior to joining the W. G. (Bill) Hefner VA Medical Center, Ms. Smith was the Associate Director for Patient Care Services/Nurse Executive at the John J. Perching VAMC in Poplar Bluff, MO. While in Poplar Bluff, Ms. Smith was responsible for Nursing, Laboratory, Pharmacy, Radiology, and several other smaller services. M. Ms. Smith also held the role of Associate Nurse Executive at VA Central Iowa Healthcare System in Des Moines, Iowa. Other duties include serving as the Nurse Manager for the Primary Care Clinics at the VA Central Iowa main campus and associated outpatient clinics. Prior to assuming leadership responsibilities, Ms. Smith served our nation’s Veterans as both a Registered Nurse (RN) and as a Licensed Practical Nurse (LPN). Ms. Smith began her career in Federal Service as a Licensed Practical Nurse (LPN) at the Tripler Army Medical Center in Honolulu, Hawaii. Her nursing career includes over 20 years of federal healthcare experience.
Ms. Smith received a Bachelor’s of Science in Nursing from the University of Iowa in 2003 and a Masters in Nursing Healthcare Administration from Clarkson College of Omaha, Nebraska in 2008. She is board certified by the American Nursing Association (ANA) in Nursing Administration, Advanced.
Brent J Erickson | 336-515-5000 ext 1299
Kernersville HCC Administrator
Kenneth Mortimer | 704-329-1300 x81111
Charlotte HCC Administrator