PTSD Residential Rehabilitation Treatment Program - W. G. (Bill) Hefner VA Medical Center - Salisbury, NC
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W. G. (Bill) Hefner VA Medical Center - Salisbury, NC


PTSD Residential Rehabilitation Treatment Program

The PTSD-RRTP is a residential treatment program located in Salisbury, NC, that serves both men and women; residential treatment means that the Veterans live in our facility for six weeks. We have an entire hospital floor and 21 beds dedicated to this program. We have a pool table, pinball machine, ping pong table, juke box, exercise machines, internet-enabled computers, TVs, and other recreational equipment. We primarily have two-bedroom suites, each with their own bathroom.


Combat Trauma Focused
Our program is specific for Veterans of any gender struggling with combat trauma of any era. Many of our Veterans have other traumas and problems, but the focus of our interventions will be on combat trauma and its aftermath. Other residential programs in the VA system serve military sexual trauma (MST) and non-military related traumas.

Group-Based Interventions
Human beings are social creatures, we are not designed to live in isolation. Your recovery should not take place in isolation either. All of our psychotherapeutic services are provided in a group format. In educational groups, the entire PTSD-RRTP population participates, about 20 Veterans. However, the intensive trauma work itself occurs in smaller groups of about five to eight Veterans.


Multidisciplinary Team
Our program includes specialists from the fields of psychology, psychiatry, social work, recreational therapy, vocational therapy, chaplaincy, peer support, and nursing. Each bring their unique skills to serve you throughout your experience.

Active Exposure Elements
As part of the treatment design, you will engage in therapeutic outings to the community. Each Thursday, the residents and staff go into the public to confront anxieties and re-engage with life. Our trips take us to museums, shopping centers, recreational sites, and public restaurants for meals. Such trips encourage Veterans to challenge their avoidance and fears with the support of their team.

Our program is not the beginning of your recovery journey and it is not the end; this is a step. Our philosophy is that each Veteran can improve their functioning and live a self-directed life. We do not want to simply help Veterans survive; we want you to thrive. If recovery is not your goal, this is not the program for you.

image that spells out recovery

Voluntary Participation
Our program is voluntary, our unit is unlocked; no one can be forced to come here or remain here. You are free to come and go when services are not scheduled and within the curfew hours. You may have visitors. You wear your normal clothes and keep your cell phone. However, if you plan on staying in the program, you must attend all activities. Passes home are only given in extreme emergencies.

Medical Stability
Although our program offers a range of services, our focus is on treating the psychological trauma of combat. Thus, Veterans need to be generally medically stable, independent, and ready to commit to this type of work. Veterans must also agree to remain free of any alcohol and/or drug use for the duration of the program.

How to Be Referred
The PTSD-RRTP accepts referrals from all over the country. Speak with your VA provider to submit an “inter-facility consult” (IFC). Our staff will receive notification of your interest, review you chart, then contact you to schedule an admission date. Please note, you will need to submit a DD-214 documenting your combat service prior to admission.

Download a PTSD Residential Treatment Brochure


Contact Info


  • Building 4

Contact Number(s)

  • 704-638-9000 Ext. 13175

Hours of Operation

  • M-F 8 a.m. - 4:30 p.m.